Sorry to hear about your bad experience, that just sucks! I see this kind of crap all the time, people just don`t take any pride in their work anymore. I had a set of Slingerlands shipped to me a few weeks ago. When I went to the post office to pick them up, this is the 1st box they brought out to me. I about threw up! Yep, that looks like the box with the bass drum in it! I almost committed a federal offense! because of the "oh well" attitude of the postal workers. Loaded them up and took them home, opened the box and there was no packing material in the box. The drum was in a leatherette case and the drum was ok! Wow!! what a intense 1/2 hour that was.
Welcome
Again,I think it comes back to us telling the person how to pack them........
If you don't,you should expect this sort of thing......
I have a whole list I read off........
BRAND NEW U-Haul Tv/Microwave box for BD's,
Dish Barrel box for FT with 12" on top of 16"
16" wide LARGE bubble wrap.
LOTS of packing popcorn,LOTS of tape etc etc.